Cloud backup for multiple iPhones on a single SmugMug account

Question

I was curious to know whether I can link two iPhones to a single SmugMug account? I would like to use the same account to cloud backup two iPhones. Initially it had worked for me when I set it up but now for some reason it only syncs one of the two phones. What am I doing wrong? I setup both the phones in a similar manner and would like them both to auto upload from the Camera Awesome app. Any help would be appreciated. Thanks

AJ

Answer 1

I am doing this exact thing right now. There are two things to be aware of that might be causing mixed results.

1. The app only uploads when it is the foremost/active application.
2. If you have two different carriers (Verizon vs AT&T) they might have different access at hotspots. For example, my AT&T one logs in without intervention at Starbucks. My Verizon one needs to be signed in each time I go to Starbucks. Even though I am not using cellular data it is just the authentication process AT&T uses allows AT&T user right in. Happens at lots of Hiltons now as well.

Answer 2

Aj, 2 iPhones can upload to the same SmugMug account from Camera Awesome. The cloud backup feature should work too.

Contact us on the help desk and we can help figure out why it is no longer working.