All Questions
0
votes
1answer
13 views
Migrating from flickr, issues with Smugglr and Migratr
I'm trialing SmugMug after the awful recent update from Flickr Pro. Was a Smugger several years ago. Shouldn't have left. :(
I'm trying to use either Smugglr or Migratr. Smugglr does not appear to ...
1
vote
2answers
20 views
I need help retrieving images
So I downloaded this app yesterday because it has a timer on it. I was moving out of my apartment and with my roommate of three years for the last time. I assumed that this camera put the images ...
0
votes
2answers
2 views
Moving entire camera roll to camera awesome
Is there a way to select all of my pics and videos from the camera roll to move them to Camera Awesome? I can select them one at a time, but I'd like to move them all at once so I transfer them to ...
0
votes
1answer
23 views
Video Export not working
I recorded a ~3.5 minute video with CA last night and cannot get it to export to the Camera Roll. It says that it's export(ing/ed), but there's nothing on the Camera Roll and when mounting my iP5 ...
0
votes
1answer
11 views
Problem with opening Camera Awesome
I uploaded a picture from my camera album onto awesome camera, and after adding sfx to the picture, the application just shut down. Now every time i try to open it, the app closes within 2 seconds and ...
0
votes
0answers
19 views
In video mode, how do you get the widescreen view to see what your video will look like in 16:9?
In other apps, you just tap the camera screen twice when you are in video mode and the widescreen view appears.
0
votes
0answers
19 views
Badges on iWeb site
How can I stop the Badge I am using on my iweb site from Linking to the smugmug page?
I would prefer to link it to another of my pages OR not linking away from my page at all.
0
votes
1answer
9 views
Why can't I access my 1099 with my SSN or EIN numbers?
Trying to access my smugmug-1099 and have not gotten it to work using my SSN or EIN number. As instructed, I am not using dashes and my cap lock is not on.
1
vote
1answer
6 views
Do I need an account to download photos someone is sending to me?
I'm viewing an album sent to me by a client. I want to download some of the images. Do I need a Smugmug account to do this? Does the client have to authorize this? What is the download procedure?
0
votes
2answers
111 views
App crashes, can't access pics
Today I took some special photos in a very hard-to-access location and it's very frustrating that not only can I not view them, I can't share them either. As soon as I touch anything on the app it ...
1
vote
1answer
45 views
how to I send pics from camera-awesome to camera roll?
I have a fair number of pictures I took with camera-awesome before turning on "save to camera roll." Is there anyway to bulk "transfer" all the existing pics to cameral roll? Is there some way to ...
1
vote
2answers
35 views
Getting OriginalURL from API
I have my app authenticated with SmugMug through OAuth, and was able to perform smugmug.images.get to get OriginalURL regardless of client's setting on SmugMug website.
Recently, I find out that the ...
1
vote
2answers
144 views
How can I get SmugMug to put XMP Title into the caption?
The images in my collection have keywords in XMP:Subject and image titles in XMP:Title.
SmugMug neatly imports the keywords, but seems to ignore the title. I'd like it to go into the caption. Can I ...
0
votes
1answer
232 views
Camera Awesome crash on one picture
I am having an issue where the camera app crashes on one particular picture in the photo library on my iphone 4. I start the app, click on the library button in the lower-left corner, the picture ...
0
votes
1answer
50 views
Why transparent logo is not showing as transparent in my website?
My logo is transparent. but it is not showing in my website as transparent. My website URL is http://gitsolutionsbd.com
0
votes
1answer
87 views
highlighting areas of photos
Is there any way to empahasize a particular area of a photo, such as in Flickr? e.g. where you drag and create a rectangle around something you want the viewer to see that they might not otherwise ...
4
votes
1answer
237 views
Drupal 7 SmugMug API
Has there been any work on integrating SmugMug into Drupal 7? I am moving forward using the the phpSmug code as a library to communicate with SmugMug and using Drupal 7 to do the View work for Drupal.
...
0
votes
1answer
87 views
Camera Awesome Crashes Every Time - IOS 6.1.3
Downloaded Camera Awesone to my iPhone 4S and it crashes seconds after launching. I un-installed and re-installed several times and nothing. App will not stay running at all.
There was an IOS update ...
0
votes
1answer
65 views
Increase navbar and text size
I would like to space the 'about me', 'galleries' and search box, as well as increase their size in the navbar.
I tried adjusting the size of the navbar with padding, but this did not do anything.
How ...
1
vote
1answer
21 views
How can I upload a previously made slideshow to SmugMug?
Can I upload a previously made slideshow with music into SmugMug from Adobe Lightroom 4 to my SmugMug website?
1
vote
0answers
16 views
Does SmugMug offer a mobile app for customers to make purchases?
Does anyone know of a mobile app for customers of my SmugMug site to access and make purchases? All the mobile apps that I find are for OWNERS of Smug sites but not for customers of smug sites. The ...
0
votes
1answer
91 views
Why won't my camera awesome images appear in my camera roll?
I went into privacy settings and turned on camera awesome's access to my photos and I also turned on reset sharing accounts (for some reason this turns off all the time). I don't think I should have ...
0
votes
1answer
96 views
App keeps on crashing when trying to access camera roll
We have 2 iphone 5s in our household and the app keeps on crashing when we try to access the camera roll on both phones. We have tried all the suggestions mentioned in previous posts and nothing ...
0
votes
0answers
14 views
Website Banner showing shorter on my 23" Dell monitor
1: My website is: http://www.ghulamrasool.com/
and my Banner is not showing full on my 23 inch monitor. It is actually showing shorter from right side rather it shows ok on my laptop screen. I made ...
1
vote
1answer
33 views
How can I change the style and size of the caption text?
Can anyone advise on how to change the size and the style of caption in the galleries?
1
vote
3answers
557 views
Building a new site …with help
I'm thinking about starting a new website here to sell pictures for the Oasis Shrine Photography Unit to help raise $$ for the unit and hospitals for children. I started a trail site at ...
0
votes
1answer
132 views
Recover accidentally deleted photos from Camera Awesome
I was exporting a bulk of photos from Awesomize camera to the camera rolls and the process was failed due to the storage in camera rolls was full. Without any notice on the application, I assumed the ...
7
votes
1answer
250 views
How can I figure out what the errors mean that are returned from uploading?
When I upload files and an error is returned they're often enigmatic results like "wrong bytes received", is there any way to get more information on why an upload failed or what these error results ...
0
votes
0answers
37 views
Why do thumbnails display a different saturation of color to the main images?
I know this is a color management issue, related to me having a calibrated wide-gamut monitor. In my workflow I prefer to import and edit using a wide-gamut color space, either Pro Photo RGB or Adobe ...
0
votes
1answer
17 views
How do I assign pricing to galleries or individual photos?
http://help.smugmug.com/customer/portal/articles/93345-how-do-i-price-photos-in-order-to-sell-them-
My Pro account does not look like the screen shots on this help page.
I don't see this "Tools > ...
0
votes
1answer
40 views
Exporting video to camera roll takes a long time
I used my iPad to take a 55 minute video and made the mistake of beginning the export to camera roll. I started it at around 8pm one night, then noon on the next day it was still exporting. I searched ...
0
votes
0answers
14 views
Is ProRes a supported video format on SmugMug?
Is ProRes 422 a supported video format? I know FFmpeg has a ProRes decoder and ProRes is very popular among digital video pro. Although it produces very large files, it would be nice if I could ...
0
votes
0answers
13 views
Why does my browser lock up when uploading photos to SmugMug?
Why does my browser lock up when uploading photos to SmugMug?
SmugMug locks up and I have to use Ctrl+Alt+Del to get out of my browser.
0
votes
1answer
29 views
Why does Facebook spin when trying to share from Camera Awesome?
I have reviewed the post where the user had an iPhone 5:
Posting to Facebook - Fetching Galleries
But doing the same did not solve the problem for me. I'm using an iPhone 4 but have the latest iOS ...
1
vote
1answer
16 views
Can I close my pro account while keeping the domain name?
I've had a Smugmug pro account for almost a year, and plan to close it. Is it possible to close my Smugmug pro account while keeping my custom URL from GoDaddy (www.myname.com) purchased through ...
0
votes
1answer
388 views
When using Lightroom to upload to SmugVault, can it intelligently replace JPEG with RAW?
I recently got the Smugvault and thought it would be great to upload all of my Raw files to the site via Lightroom. Now, I'm fairly new with both products, so I missed one thing when I setup the ...
1
vote
1answer
339 views
Camera Awesome cloud archive enabled, but not archiving
I've enabled Cloud Archival after a couple of weeks, but the existing pictures aren't archived to my account.
Suggestions on how I can fix this? Or what I should do?
I've tried enabling and ...
1
vote
1answer
45 views
Posting to Facebook - Fetching Galleries
OK, I'm not seeing a similar question so I'll post it. When I try to share a photo to Facebook from within Camera Awesome, the screen shows the spinning disc over the Gallery area and it just spins ...
0
votes
0answers
22 views
Why can't I see all photos in Camera Awesome?
When I go into my photos, I can only see 300 out of 459 photos. The other 159 are black with the "thinking wheel."
My phone is set to allow access to Camera Awesome already. I would like to not ...
2
votes
2answers
109 views
Can I do print fulfillment but still use SmugMug for order processing?
I have a number of strings to my business.
I would want wedding orders to be processed and fulfilled by my preferred lab, Loxley Colour.
However, I do events work such as black-tie and school ...
0
votes
1answer
12 views
Is it possible to set a date for an entire gallery?
I imported a lot of photos from other web gallery sources, and I want to sort them newest to oldest, but most of the old galleries don't have useful date information. I'm hoping there's a way to set ...
0
votes
0answers
14 views
API - How to upload pictures?
I'm an iOS developer and I would like users of my app to upload to MY account (in their own gallery) and not theirs. The 1.3 API exclusively works on the OAuth model that requires every user to have ...
1
vote
1answer
52 views
Camera Awesome image file size
I had some question about file size of a picture I took with Camera Awesome. I'm not very knowledgeable about picture quality and image optimization, so it was quite puzzling to see different image ...
1
vote
1answer
25 views
Remove api keys?
Is there a way to remove unused API Keys? Coming up empty on a search for this. It seems that this is not enough info to pass the stack sniff test as a quality post, so I'll add some more info here.
...
1
vote
1answer
51 views
How can I remove the slideshow links from gallery pages?
Can I disable the Slideshow button on a single gallery? Is there a global setting?
Gallery I would like to remove from is ...
0
votes
1answer
18 views
Change Facebook APP id
Has anyone had anyluck adding the meta property for Facebook AppID? I am trying to update the cache that Facebook has for my site because the text is wrong when you copy and paste my URL into ...
0
votes
1answer
1k views
What is the number to call for SmugMug support?
I need assistance over the phone. What number can I call for SmugMug support?
0
votes
1answer
60 views
camera awesome large video file crashed--fix file
Camera awesome crashed while I was in the middle of a 30 minute video. It was probably because of the battery. I could not retrieve the file in the program but...
I found the file in the temp folder ...
0
votes
1answer
55 views
My SmugMug Camera Awesome app freezes
My SmugMug Camera Awesome app freezes right after opening. iPhone 4, iOs 6.1
This happened first when I tried to share an image through Facebook. The image window updates through the camera, but no ...
0
votes
0answers
20 views
retain star ratings?
I need to retain the star ratings that I assign images in Lightroom and Picasa. This is one of the most powerful tools for efficiently sorting images, along with keywords etc. This is one of the key ...
