1
vote
3answers
556 views

Building a new site …with help

I'm thinking about starting a new website here to sell pictures for the Oasis Shrine Photography Unit to help raise $$ for the unit and hospitals for children. I started a trail site at ...
7
votes
1answer
250 views

How can I figure out what the errors mean that are returned from uploading?

When I upload files and an error is returned they're often enigmatic results like "wrong bytes received", is there any way to get more information on why an upload failed or what these error results ...
2
votes
1answer
54 views

sorting keyword views

When I click on a keyword to view a group based on that keyword, is there any way to sort the photos based on the filename? I have more than 1000 photos with that keyword to make a smart gallery and ...
1
vote
1answer
6 views

Do I need an account to download photos someone is sending to me?

I'm viewing an album sent to me by a client. I want to download some of the images. Do I need a Smugmug account to do this? Does the client have to authorize this? What is the download procedure?
1
vote
1answer
33 views

How can I change the style and size of the caption text?

Can anyone advise on how to change the size and the style of caption in the galleries?
1
vote
1answer
108 views

Use SmugMug RSS as Windows wallpaper feed?

I tried to use one of the RSS feeds from my account as a feed for background wallpaper images on my Windows desktop. My hope would be something similar to what you can achieve with the Bing image ...
0
votes
1answer
7 views

Why can't I access my 1099 with my SSN or EIN numbers?

Trying to access my smugmug-1099 and have not gotten it to work using my SSN or EIN number. As instructed, I am not using dashes and my cap lock is not on.
0
votes
1answer
16 views

Video Export not working

I recorded a ~3.5 minute video with CA last night and cannot get it to export to the Camera Roll. It says that it's export(ing/ed), but there's nothing on the Camera Roll and when mounting my iP5 ...
0
votes
1answer
87 views

Why won't my camera awesome images appear in my camera roll?

I went into privacy settings and turned on camera awesome's access to my photos and I also turned on reset sharing accounts (for some reason this turns off all the time). I don't think I should have ...
0
votes
1answer
29 views

Why does Facebook spin when trying to share from Camera Awesome?

I have reviewed the post where the user had an iPhone 5: Posting to Facebook - Fetching Galleries But doing the same did not solve the problem for me. I'm using an iPhone 4 but have the latest iOS ...
0
votes
1answer
17 views

How do I assign pricing to galleries or individual photos?

http://help.smugmug.com/customer/portal/articles/93345-how-do-i-price-photos-in-order-to-sell-them- My Pro account does not look like the screen shots on this help page. I don't see this "Tools > ...
0
votes
1answer
81 views

Camera Awesome Crashes Every Time - IOS 6.1.3

Downloaded Camera Awesone to my iPhone 4S and it crashes seconds after launching. I un-installed and re-installed several times and nothing. App will not stay running at all. There was an IOS update ...
0
votes
1answer
96 views

App keeps on crashing when trying to access camera roll

We have 2 iphone 5s in our household and the app keeps on crashing when we try to access the camera roll on both phones. We have tried all the suggestions mentioned in previous posts and nothing ...
0
votes
1answer
50 views

Why transparent logo is not showing as transparent in my website?

My logo is transparent. but it is not showing in my website as transparent. My website URL is http://gitsolutionsbd.com
0
votes
1answer
65 views

Increase navbar and text size

I would like to space the 'about me', 'galleries' and search box, as well as increase their size in the navbar. I tried adjusting the size of the navbar with padding, but this did not do anything. How ...
0
votes
1answer
72 views

How can I place specific galleries side by side in category view?

I have a Category name Family Photo. I have 5 galleries of pictures from Family Events. Right now the galleries are on the left side of the page and you have to scroll down to see the last two. How ...
0
votes
1answer
232 views

Camera Awesome crash on one picture

I am having an issue where the camera app crashes on one particular picture in the photo library on my iphone 4. I start the app, click on the library button in the lower-left corner, the picture ...
0
votes
1answer
87 views

highlighting areas of photos

Is there any way to empahasize a particular area of a photo, such as in Flickr? e.g. where you drag and create a rectangle around something you want the viewer to see that they might not otherwise ...
0
votes
1answer
145 views

Videos taken will not export to my Camera Roll

I took about 20min of video in the Camera! app. I've been trying for weeks to export the video to my camera roll with no success. Help!
0
votes
1answer
105 views

Redirect SmugMug homepage

How can I re-direct my smugmug homepage, and smugmug mobile homepage, to a different URL? Ex. control.wademedia.me --> wademedia.me control.wademedia.me/portraits --> unchanged
0
votes
1answer
388 views

When using Lightroom to upload to SmugVault, can it intelligently replace JPEG with RAW?

I recently got the Smugvault and thought it would be great to upload all of my Raw files to the site via Lightroom. Now, I'm fairly new with both products, so I missed one thing when I setup the ...
-1
votes
1answer
56 views

My text is fuzzy when printed?

while I am familiar with designing in Illustrator and Photoshop, I know nothing about output settings, etc. I am designing in Illustrator a design using only text, but when it is printed in a photo ...
2
votes
0answers
79 views

Change the Markers in the Map

I have been working on trying to change the markers on the map page from the little green smug guy to my own image. I have this working on a regular HTML page, but I am struggling a bit getting it ...
2
votes
0answers
155 views

Synchronize Ubuntu local folders with SmugMug

I'm currently using the PHP multi-album uploader (slightly modified) to upload my pictures to SmugMug from my Ubuntu machine. Ideally, I'd like to keep my files in sync between my local machine(s) ...
1
vote
0answers
15 views

Does SmugMug offer a mobile app for customers to make purchases?

Does anyone know of a mobile app for customers of my SmugMug site to access and make purchases? All the mobile apps that I find are for OWNERS of Smug sites but not for customers of smug sites. The ...
1
vote
0answers
59 views

How to make a drop down navigation bar?

Recently I have been trying to make a drop down navigation bar for my website, I have gotten past the HTML formatting side of things, but it is the Cascading Style Sheets which trips me up. So far, I ...
1
vote
0answers
122 views

How can I sync more than 4 Categories with the LR export Plugin?

how can I sync more than four Categories from smugmug to the LR export Plugin? It just stops after four categories thus I have way more to sync. I'm can't figure out where the mistake is.
1
vote
0answers
75 views

Are Events supposed to modify the breadcrumb trail?

I have a gallery let's call it 'Kids Kung Fu' under the Category 'Family', Subcategory 'Children'. Normally the breadcrumb trail for this gallery would indeed display the category and subcategory. ...
0
votes
0answers
18 views

Badges on iWeb site

How can I stop the Badge I am using on my iweb site from Linking to the smugmug page? I would prefer to link it to another of my pages OR not linking away from my page at all.
0
votes
0answers
19 views

In video mode, how do you get the widescreen view to see what your video will look like in 16:9?

In other apps, you just tap the camera screen twice when you are in video mode and the widescreen view appears.
0
votes
0answers
13 views

Website Banner showing shorter on my 23" Dell monitor

1: My website is: http://www.ghulamrasool.com/ and my Banner is not showing full on my 23 inch monitor. It is actually showing shorter from right side rather it shows ok on my laptop screen. I made ...
0
votes
0answers
13 views

Why does my browser lock up when uploading photos to SmugMug?

Why does my browser lock up when uploading photos to SmugMug? SmugMug locks up and I have to use Ctrl+Alt+Del to get out of my browser.
0
votes
0answers
14 views

Is ProRes a supported video format on SmugMug?

Is ProRes 422 a supported video format? I know FFmpeg has a ProRes decoder and ProRes is very popular among digital video pro. Although it produces very large files, it would be nice if I could ...
0
votes
0answers
22 views

Why can't I see all photos in Camera Awesome?

When I go into my photos, I can only see 300 out of 459 photos. The other 159 are black with the "thinking wheel." My phone is set to allow access to Camera Awesome already. I would like to not ...
0
votes
0answers
14 views

API - How to upload pictures?

I'm an iOS developer and I would like users of my app to upload to MY account (in their own gallery) and not theirs. The 1.3 API exclusively works on the OAuth model that requires every user to have ...
0
votes
0answers
37 views

Why do thumbnails display a different saturation of color to the main images?

I know this is a color management issue, related to me having a calibrated wide-gamut monitor. In my workflow I prefer to import and edit using a wide-gamut color space, either Pro Photo RGB or Adobe ...
0
votes
0answers
20 views

retain star ratings?

I need to retain the star ratings that I assign images in Lightroom and Picasa. This is one of the most powerful tools for efficiently sorting images, along with keywords etc. This is one of the key ...
0
votes
0answers
27 views

eBay listings wont show up. html gallery with javascript

i would like to show on my page ebay listing i created blank gallery and pasted there javascript code but it wont show ;( eBay Listings Widget from Auction Nudge please help thanks
0
votes
0answers
17 views

Extras Parameter for smugmug.subcategories.rename documentation

Not sure if this is a mistake in SmugMug's API or not, but smugmug.subcategories.rename documentation has Extras as a possible parameter. The description is the same as it is on all the other calls: ...
0
votes
0answers
33 views

Client access page set up

Sorry ... I'm sure there is an answer somewhere, but I can't find it. I want to set up a page where clients can open their galleries through a category listing and password. ergo, ...
0
votes
0answers
74 views

system error 5 when uploading photo from proven Objective-C code

My app has been live on Smugmug for many months. While testing other changes for iOS6 (unrelated to Smugmug api code) I did a test upload. The image was not uploaded & the result which came back ...
0
votes
0answers
52 views

Facebook and Twitter

I have found the code to enter into the Custom Footer and retrieved the Facebook and Twitter icons from Google. I saved those icons to SmugMug and inserted the link into the code. I have a box with ...
0
votes
0answers
103 views

Why are my uploaded videos pixelated?

I've been uploading videos from my GoPro and I followed all the directions, using MPEG Streamclip to process the clips prior to uploading them. However, all the videos end up pixelated. If I choose ...
0
votes
0answers
17 views

“edit” link disappeared

I was editing the text on one of the pages on my site and I accidentally messed it up. The "edit" link disappeared and I can't edit the page back to normal. What used to be "for more info please ...
0
votes
0answers
75 views

uploads,stars, thumbs up watermarks

Is it possible for my clients to see all of the thumbs up OR all of the star ratings in one place vs hovering the mouse over each photo? Which is the fastest way to upload? It took me 1 1/2 hrs. to ...