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SmugMug does not provide telephone support as per http://help.smugmug.com/customer/portal/articles/93368 You can contact them via e-mail at help@smugmug.com or via the support web site (live chat is also available there) at: http://help.smugmug.com/customer/portal/emails/new

When you're choosing products for your pricelists, you should see something like this. If you are not seeing the Done button appear, it may be because your browser zoom is set so that that button is pushed off the screen. Try resetting your browser zoom or zooming out, and that should get the Done button to appear. You can reset the browser zoom by ...