3,472 reputation
416
bio website moonriverphotography.com
location New York
age 51
visits member for 1 year, 3 months
seen Jul 13 '12 at 20:22
stats profile views 19

Photographer


Jul
9
comment How do I add drop shadows to gallery boxes?
Hi, have you posted examples and asked for help on the Dgrin forums? Thats the place for this specific kind of help.
Jun
28
comment uploads,stars, thumbs up watermarks
Hi, these are all great questions - write us on the help desk for personal support, we never close... help.smugmug.com you can also live chat there if you like.
Jun
10
comment Embeddable slideshows
Yes - then you'd use our Share>Showoff option :)
Jun
10
comment camera awesome cloud archive not working
Hi please write SmugMug's heroes help.smugmug.com
May
31
comment How to add a FB and Twitter button to my pages
You can have as many as you like- but the advanced customizing work is really done over on Dgrin's customizing forum.
May
23
comment Easy way to share high res pics without payment or mail?
You can add a feature request for this here :) feedback.smugmug.com thanks
May
3
comment Camera Awesome App froze while trying to export to camera roll
Copy your pics to your camera roll, and/or autoarchive them to SmugMug. Then delete and reinstall the app.
May
2
comment What DNS settings do I need to setup my custom domain?
You must have Power or Pro level of SmugMug to use this feature.
Apr
22
comment Problem with keywords
I can help. But I need to know your website on SmugMug :)
Apr
7
comment Camera Awesome cloud archive enabled, but not archiving
Are you logged in to SmugMug for certain? Have you authorized the app? Are your shots going to your SmugMug Gallery (Camera Awesome shots, not the archive)?
Apr
4
comment Why is my transparent header image not showing up?
Can you describe more, or provide a visual, to let us know what that file is supposed to look like in your header?
Mar
30
comment How to makes changes to only one Gallery's “mini boxes”
Hi Keith, do post that on Dgrin, thanks.
Mar
28
comment Camera Awesome Screen side camera orientation
Hi, please write SmugMug Help and The Support Heroes will assist thansk. help.smugmug.com
Mar
27
comment Keeping SmugMug browser window from switching to non-owner view
Send email to our help desk, ATTN: ANDY help.smugmug.com. I'm sure this is a one-off issue so I'm going to vote to close the question and we can help you from the help desk.
Mar
27
comment How to make pricing consistent and secure?
Hi, news.smugmug.com/2011/05/11/…
Mar
26
comment How to make pricing consistent and secure?
Please give a link to site (and gallery) so we can check. Thanks!
Mar
26
comment Keeping SmugMug browser window from switching to non-owner view
Something's not right here. I can help, please give me your site name/url on SmugMug.
Mar
26
comment How can I embed my Soundcloud songs in Header or Footer? (I am not advanced user for coding)
Hi, that should be a function of soundcloud. But I should warn you, having music start automatically turns some people off. Be sure to have a way to mute your music/sounds easily available to your visitors.
Mar
26
comment How to get rid of the empty space in my navbar
Yes. Try the code?
Mar
22
comment How do I pull purchase stats through the API?
If logged in you should be able to download the csv - take a look at your sales history page for the link.